Welcome to LuxeAdda.com. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using https://luxeadda.com/, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website.


1. Definitions

  • Company, We, Us, and Our refer to LuxeAdda.com.
  • Website refers to https://luxeadda.com/.
  • Customer, User, You, and Your refer to any individual accessing or using our website.
  • Products refer to all items listed for sale on LuxeAdda.com.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into binding agreements under applicable laws.

3. Account Responsibility

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Providing accurate and updated information.
  • All activities carried out through your account.

LuxeAdda.com reserves the right to suspend or terminate any account found to contain false information or involved in fraudulent activities.


4. Product Information

We strive to provide accurate product descriptions, images, specifications, and pricing.

However:

  • Product colours may slightly vary due to screen settings and lighting conditions.
  • Product images are for illustration purposes.
  • Minor variations in design, texture, or colour may occur depending on the manufacturer.

5. Pricing

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors at any time.

6. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or incorrect customer information.
  • Request additional verification before processing certain orders.

An order confirmation email does not constitute acceptance of your order.


7. Payments

We accept secure online payments through approved payment gateways.

Orders will be processed only after successful payment confirmation unless Cash on Delivery (COD) is available for the selected location.


8. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Remote delivery locations

Please refer to our Shipping & Delivery Policy for complete details.


9. Returns, Refunds & Replacements

Returns, refunds, and replacements are subject to our Return, Refund & Replacement Policy.

Customers must follow the policy and eligibility requirements before requesting a return or replacement.


10. Warranty

Warranty coverage, where applicable, is governed by our Warranty Policy.

Not all products include a manufacturer or seller warranty.


11. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Misuse coupons, offers, or promotional codes.
  • Interfere with the normal functioning of the website.

Violation of these terms may result in suspension or permanent restriction of access.


12. Intellectual Property

All website content including:

  • Logo
  • Brand Name
  • Product Images
  • Graphics
  • Text
  • Website Design
  • Icons
  • Content

is the intellectual property of LuxeAdda.com or its respective owners.

No content may be copied, reproduced, modified, or distributed without prior written permission.


13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by third parties

Users access third-party websites at their own risk.


14. Limitation of Liability

LuxeAdda.com shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Business interruption
  • Data loss
  • Delay in delivery due to courier or external factors
  • Events beyond our reasonable control

Our maximum liability shall not exceed the value of the product purchased.


15. Indemnification

You agree to indemnify and hold harmless LuxeAdda.com, its owners, employees, affiliates, and partners against any claims, damages, liabilities, costs, or expenses arising from your misuse of the website or violation of these Terms & Conditions.


16. Force Majeure

LuxeAdda.com shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Strikes
  • Epidemics or pandemics
  • Technical failures
  • Transportation disruptions

17. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Updated terms become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically.


18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.


19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

LuxeAdda.com

Website: https://luxeadda.com/

Email: support@luxeadda.com

Phone: +91 9265570169

Address:
Raj Icon, Holi Chakla, Gopipura, Surat, Gujarat – 395003, India


By accessing and using LuxeAdda.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.